Balanced Scorecard

20 April 2018, Friday


Balanced Scorecard


  • Get introduced to the concept of Strategy Execution.
  • Learn how to develop a robust and effective Balanced Scorecard and use it as a strategy management system.
  • Understand the role of the Balanced Scorecard as a performance management tool.
  • See many examples from other organisations and industries, learn their success histories and their previous failures.
  • Work on your own material. You are challenged to produce your own results during the course. You will walk away with a first draft of your scorecard.


This course is the only Performance Management training in the GCC endorsed by the Institute of Leadership & Management. It will introduce you to the basics of the strategy execution world, giving you the best practices regarding measurements, helping you to take a first step towards implementing the Balanced Scorecard within your organisation. It will provide you with an understanding on how to build robust KPIs and how these are integrated in a performance management framework for your organisation, regardless of if you work in the private, government or non-profit sector. The best part is that you will develop the skills to do it yourself.

The course will walk you through the basics of defining measures and KPIs, and their relation to the BSC. Concepts like measures, indicators, KPIs, KRIs, KCI and other jargon of the performance management will be clarified. Finally this course will help you understand how to get the most out of the Balanced Scorecard, a core component of a strategy execution and performance management framework.

This is an “action learning” course. You will not be listening to a one-to-many presentation. You will be actively engaged in the course. You will be asked to work on your own challenges, using your own examples and your own materials. Your course facilitators will provide you with the knowledge required to do the work. They will help and guide you through the process. However you are expected to roll up your sleeves and get hands-on with the problem.


This course is designed for people in private and public organisations, from analysts to managers and directors (in the areas of strategy, planning, performance management, business intelligence, etc.), who are seeking to either implement or refine their performance management frameworks. No previous experience in Balanced Scorecard is required.


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ilm_210x90Course officially Endorsed by the ILM
This course is endorsed by the Institute of Leadership & Management (ILM). Upon successful completion and assessment, participants will receive an endorsed certificate.